First Line Supervisors are the MOST important leaders in any organization. Unfortunately, they are also the LEAST prepared. The goal of this short training module is to provide you some fundamental skills, information, and tips that increase your impact and help you avoid the pitfalls, bruises, and scars suffered by many of us who have come before you.  It is written for both the new Supervisor as well as those who have been around for a while but are ready to ramp up their game.