MxM Twelve Angry Factors

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MxM Twelve Angry Factors

About this Course

This course is an extension of the Aviation Maintenance Never Events® courseware coupled with The Dirty Dozen concept developed by Gordon Dupont in 1993. The “dirty dozen” developed by Dupont are: Communication, Distraction, Lack of Resources, Stress, Teamwork, Low Awareness, Pressure, Lack of Knowledge, Fatigue, Complacency, Assertiveness/Apathy, and Norms (of deviance). In this course, we discuss how these twelve contributing factors are often root causes of the six Never Events described in our original program.

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