Maintenance Programs

If your organization requires any sort of maintenance, your maintainers are a vital component to the success, efficiency, and safety of your business.

“The Maintenance Reliability Certification is head and shoulders above any other human factors training that I have participated in. It is the deepest and most thorough research into any of the topics covered. Excellent work.”

Ben Stevens
Aircraft Maintenance Technician, Marathon Petroleum Company

Maintainers keep your operation running smoothly by:

Maintaining Equipment

Alerting you to Issues

Solving Problems

...But systemic issues, training deficiencies, and culture problems can leave your maintenance program scrambling to keep up. Let us help.

Program Overview

Topics Covered
  • Aviation Maintenance Never Events®
  • Maintenance Mastery
  • Physiology
  • Risk-Based Thinking
  • Optimal Performance
  • Maintenance Reliability Certification (MRC)
Delivery
  • Online
  • Live Webinar
  • Classroom Training
  • Custom Program

Maintenance Mastery

Maintenance Mastery is Convergent Performance’s strategy to provide all maintainers with the comprehensive human factors skillset, knowledge, and training required to reduce errors, increase communication and productivity, prevent injuries, and save lives.

In addition to these benefits, the following courseware is accredited for four hours each of IA refresher credit under 14 CFR part 65.93(a)(4):

  • Aviation Maintenance Never Events®
  • Maintenance Mastery
  • Risk-Based Thinking
  • Maintenance Physiology
  • Optimal Performance

Beginning with Aviation Maintenance Never Events®

Wrong Person, Wrong Part, Wrong Fluid, Lost Tool or Item, Improper Movement, and Unsecured Panels. Our mission to make the biggest possible impact on aviation maintenance began with these six specific events, which are the root of a vast majority of maintenance-related incidents and accidents in aviation. They represent the greatest hazard to technicians, organizations, and customers, and cost more than $40 billion annually worldwide.

The Aviation Maintenance Never Events® program was designed to focus on the causes and cures for these totally preventable incidents. This training is available as part of a custom program (recommended), live training, webinar, and eLearning. No matter the delivery method you choose, this program is focused on getting your maintainers the information they need to prevent the six Never Events and apply these tools immediately in the highly dynamic and challenging aviation maintenance work environment.

The simplicity of the Never Events concept and methodology is perfect for any industry where machine maintenance is vital, not just aviation.

Contact us to find out how we can customize this program for you.